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Business Profile

Bank

Pacific Premier Bank

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Pacific Premier Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pacific Premier Bank has 14 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromJosh H

      Date: 12/09/2024

      1 star
      **********! I just got through trying to get a loan with Pacific Premier Bank. My credit is 820, I'm a seasoned investor and have purchased multifamily properties now for almost 20 years.The loan officer took a look at the property and the numbers and said it was a good fit for the Bank. I let him know that time is of the essence and that I will lose my $219,000 deposit if you guys don't come through, so in other words, you can't waste my time. If it's not a good fit, please let me know ASAP. Instead of communicating and being professional, the bank just had me wait for the entire time. And at the very last day, explain that they Will be rejecting my loan, leaving me with no way to purchase the property. I will be losing my $219,000 deposit and I have Pacific Premier Bank to thank for it.They are not honest, They do not communicate effectively, and at the end of the day, they will change the terms on you as well. Beware!
    • Review fromFrances R

      Date: 11/16/2023

      1 star
      Very ********* Was a Pensco client, provided documentation that the ********* of my assets at *********** are in jail for fraud. I filed a worthless asset claim and their investigation conducted was to accept fraudulent documents from *******, NO SIGNATURE on the document, their Valuation review was a copy of a statement from no official at Sanovas and this was considered Legal and accurate. What a joke! Im not an attorney but it looks like I need to get one because they want to tell the *** false information (that I took a distribution without ever receiving any funds). This is q BANK that charges exorbitant fees for having a worthless asset. The prior post is correct, this bank extorts money from its *** customers. BEWARE!
    • Review fromGreg D

      Date: 07/20/2022

      1 star
      ZERO, but they make you give at least 1 star. As a financial advisor I had Pensco and now Pacific Premier Trust thrust upon me as my firm decided to use them to hold non-traded REITs, BDCs and other alternative investments in my clients' accounts. The entire Pacific Premier firm is nothing short of an extortion racket like a mob operation. Pacific acquired Pensco and, even with Pensco's already high fees, the Pacific Premier people jacked them up to triple or even quadruple what they were. This is essentially a holding place for these assets since they can't be traded anyway, but now these hustlers are charging my clients a 30 basis point, 3/10ths of a percent asset based fee just to hold their account. (Ex: $500,000 account is $1,500 per year for no service, just holding the assets) Fine, we don't want our accounts there anyway, but to top it off these cretins will not transfer my clients' assets out despite written requests. DO NOT USE THIS COMPANY. This is a ***** motel of a firm. You can check in, but you absolutely cannot check out. There is no escape. They hold your assets hostage while they keep racking up the fees. This company needs to be shut down by regulators, but regulators are toothless now because they are told to leave the money folks alone. Stay away!

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