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Business Profile

Investment Advisory Services

Q Insight Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Advisory Services.

Complaints

This profile includes complaints for Q Insight Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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Q Insight Group has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/25/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 4, 2024 I was invited to do a focus group on streaming services. I participated in the group which consisted of online homework and a zoom style discussion. Despite multiple emails and phone call to the recruiter, I have been given the run around, and now ignored.

    • Initial Complaint

      Date:10/21/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This market research company they offered me $50 for a screening and if selected $200 for an in person study. I did the screener but no payment was issued as indicated . I reached out they told me you were not selected the payment will go out soon so on Friday they send the payment to my email but they had made an error entering my info so it didnt send . I reached out again where is the payment they confirm they entered wrong email and it was in the outbox. I ask could you please send it again and Im told no , you are on the waiting list to do the focus group and we will call if selected. So by them entering my info incorrectly Im denied the payment at that time . So the study came and went . They havent paid me the $50 still and they made sure to tell me I needed to be on stand by for the focus group which I was I need the money. They never called they never said youre good they just let me sit. Ive never heard from them again and now they are dodging my calls and emails. Im asking for $250 . $50 for the completed screener $200 for the focus group THEY repossessed my payment just so I would have to do the focus group . They secured my time they owe me for the focus group. This is common practice for Q- insights Ive had similar issues in the past. They are an abusive business and prey on ********** folks. They put you in a position where they owe you money . They make you beg and make you do all this extra stuff and never pay you for the extra stuff. When you ask for the money or complain they dont pay you and avoid you .

    Q Insight Group is NOT a BBB Accredited Business.

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